99.9 % Quality means

99.9 % Quality means :

· 21.7m lost emails each year in the UK

· 19.8m letters lost by the UK Post Office last year

· 1632 defective cars sold in the UK every year

· 639 lost babies in maternity wards each year

· 450 failed take off or landings in the UK

· 140 people made redundant during 2003 in error

80 Escaped prisoners per annum
6 failed pacemakers per annum
8.7 hrs of pacemaker failure last year
Two million documents would have been lost at the IRS.
22,000 checks would have been deducted from the wrong bank accounts per hour.
12 babies would have been given to the wrong parents each day (4,380 during during 1991).
268,500 defective tires would have been shipped during the year.

· 103,260 tax returns would have been processed incorrectly.

· 5,517,200 cases of soft drinks produced during the year would have been flat.

· Two plane landings would have been unsafe at O’Hare International airport per day.

· 291 pacemaker operations would have been performed incorrectly during the year.

· 20,000 incorrect drug prescriptions would have been written during the year.

· 107 incorrect medical procedures would be performed per day.

• 2.5 million books will be shipped in the next 12 months with the wrong cover.

• 20,000 incorrect drug prescriptions will be written in the next 12 months.

• 22,000 checks will be deducted from the wrong bank accounts in the next 60 minutes.

• 268,500 defective tires will be shipped this year.

• 291 pacemaker operations will be performed incorrectly this year.

• 3,056 copies of tomorrow’s Wall Street Journal will be missing one of three sections.

• 5,517,200 cases of soft drinks will be shipped flat this year.

· • 880,000 credit cards will be produced with incorrect magnetic strips.

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